the flowers were lovely but they arrived without my card, so the recipients had no idea who they were from....awkward!!
Hi Catherine, we did send an email to you showing that there was no message placed with your flower order on our system. Our contact details were also sent with the flowers, so the recipient could have contacted us to find out who had sent the flowers. If this is what lowered the rating for our review, I hope that you will rectify the rating as we fulfilled the order as best we could.