I was planning to surprise my best friend with a nice bouquet that I thought would made him happy and I asked them to call him and arrange the delivery. They didn't and they left it at his door. The flowers were taken by someone else and I was disappointed. I contacted them by email because I live in another country far away from England and I asked my friend to call because I didn't get a response for one of my emails and he asked them either to send another bouquet or give me full refund as my message was clear. They proved to b great and professional by sending another one to him this Friday and the flowers were just as great as I wished them to be. Thought it took them some days to arrange that but I'm glad they did. Thanks a lot (:
2018-03-06 21:55:28 UTC
Robyn Carr said:
Last minute order!
Such a beautiful flower arrangement! Ordered a bouquet with short notice and it was delivered that day. Will certainly be using The Flower Yard again and again, and have already been recommending them to friends!