In fact I would like a refund. Half the flowers arrived dead and we already had to throw them away
2019-07-03 17:41:40 UTC
Jeanne Bunn said:
The flowers didn’t arrive. I sent an email about this on Monday and still haven’t heard back.
2019-06-21 19:59:10 UTC
Christine Shepherd said:
The hand-tied bouquet we ordered as a birthday gift was absolutely exquisite. The flowers were fresh and bouncy and the colours were bright and totally true to the illustration. Everyone was delighted with it. I will certainly use again and highly recommend
2019-06-21 14:26:30 UTC
Zoe Tsiligiannis said:
Lovely flowers but couldn’t get same day delivery which was a bit annoying
2019-04-18 03:49:24 UTC
Georgina Borbolla said:
All good and delivered on time. Thanks!
2019-04-09 14:44:31 UTC
First class quality
The flowers were still fresh and blooming more than a week after delivery. Thank you!
2019-03-20 11:36:21 UTC
PHOEBE WHITE said:
DIDN'T DELIVER MY FLOWERS WHEN I ASKED AND TOOK AGES TO RESPOND. NO APOLOGY.
2019-02-14 22:41:05 UTC
priya narayanan said:
Flowers were gorgeous, however I had requested a later delivery both on the order and via email and this was not done.
2019-01-21 18:36:10 UTC
sara Alessa said:
Country Hand Tied
2018-09-10 07:36:14 UTC
Hilary heath said:
2018-07-12 21:35:14 UTC
Sybil Shuttleworth said:
I ordered these flowers and chocolates from Australia as a birthday gift for my son in London. I was a little apprehensive but had no reason to be! The flowers were delivered the same day to his office and they were beautiful. My son sent me a message and a photo....and I am more than happy.
I would certainly recommend The Flower Yard and be using them again.
2018-05-16 16:11:47 UTC
Catherina Gull said:
Beautiful bouquet but not true to picture
This was dealt with swiftly by the Flower Yard. Although initially dissapointing the receiver was happy and so was I after a resolution was offered .
2017-10-07 17:33:44 UTC
Joanna Ludbrook said:
My cousin was vry happy with he flowers we sent for a recent family bereavement. I ordered from NZ on line, and from the photo she sent, they look very like I expected them to. Very natural and garden-looking. Thank you Floweryard.
2017-10-07 15:17:03 UTC
viv johns said:
2017-09-28 04:10:08 UTC
Odete Silva said:
Delivery and check out process was phenomenal.
I ordered the size as per the picture, looked very small in comparison and very underwhelming.
2017-09-25 17:39:42 UTC
carol hindley said:
1 x Country Hand Tied from our store The Flower Yard. Not as shown on the picture. I realise it is at the discretion of the florist to use alternatives but the roses were vibrant rather than the subdued vintage as advertised. There were also some dried out ends to some of the greenery. It was the size expected and the other flowers included were lovely.
2017-07-30 13:46:00 UTC
Shamsa Belhab said:
Flowers looked different online
Thank you for you feedback.
I think 1 star is a little unfair as the flowers that were sent were beautiful and very similar to the image if not exactly the same. We had to substitute the Lilac with Clematis which is a lovely wild looking country flower, but still used the lovely antique roses, rosemary etc.
You did choose the 'Delicate' £38 size for your order, which is smaller than the illustrated 'Classic' £46.50 size. If you'd have gone for the illustrated size there would have been more roses etc in the bouquet.
I hope the recipient still liked them, and you will hopefully use us in future,
2017-07-30 01:41:28 UTC
Liz Josephs said:
My parents from Australia organised my beautiful gift. So happy to think I had
So happy to receive such a beautiful gift to celebrate my birthday. My parents organised it from Australia and were thrilled that the bouquet was just as beautiful as the picture. Apparently, found it very easy to organise the long distance gift!
2017-07-20 17:54:19 UTC
Katy Pascall said:
Country Hand Tied
2017-01-11 10:09:40 UTC
Sophie Penn said:
Country Hand Tied
2016-12-27 09:20:21 UTC
Susan Hutton said:
I ordered flowers online from Australia for my daughter who was staying in London for Christmas . Although I choose them just the day before , they where delivered on Christmas Eve. They were as lovely as the online image, very beautiful , she was thrilled with them. Thank you
2016-12-08 10:10:59 UTC
I was sent this arrangement as a surprise and I was thrilled! They were beautifully arranged and presented and so pretty and are lasting really well. The delivery man was charming too!